We changed our Property Management System to EzyRez upon our purchase of Turtle Beach Resort. Our need was for a system that was flexible enough to deal with 300 apartments and a multitude of wholesalers. It was also imperative to implement a system that was synergised with our online booking system and channel management.
Since it's installation we have added point of sale modules in our 2 restaurants and convenience shop which integrate into the guest account in EzyRez. We have recently added the latest developed module which allows us to timetable and guest charge our two tennis courts, Kids Club and Day Spa. This not only allows scheduling but seamless chargeback and cost centre reporting. The beauty of the product is that you can use all or just a few of the included features.
Comprehensive reporting allows us to identify trends and react accordingly to manage our rates. The EzyChannel manager delivers us bookings 24/7 and last minute availability is the only way properties should be handling vacancies to ensure maximum yield. The business' online bookings have increased dramatically since changing to EzyRez.
The EzyRez support is superb. Their development team work closely with us for the timely delivery of system refinements and new features. I believe EzyRez is the most superior product on the market and I highly recommend it.
Turtle Beach Resort